Trigger / When to Use
"Why are we doing sticky notes?" - process challenged
Quick Response
Fair question, [Name]. This format gets every idea on the wall with equal weight - not just the loudest voices. Try one round, then tell me if it's not earning its time.
Detailed Tips
- Explain the why before each activity, not after
- If it hits mid-activity, pause and problem-solve together
- Offer a proof point from a past session
- If the concern is valid, flex: "What would feel better?"
Prevention
Explain your methodology and its track record in the opening
Card Front
Card Back
